Frequently Asked Questions
Everything you need to know about shopping with Sonderegger & Co. AG
What is the standard shipping time for orders?
We offer premium shipping across Europe. Standard delivery typically takes 3-5 business days, while express shipping options are available at checkout for delivery within 1-2 business days.
How can I return an item if it doesn't fit?
We provide a 30-day return policy. You can initiate a return through our online portal; simply ensure the garment is unworn, with all original Sonderegger & Co. AG tags attached.
Where are your garments manufactured?
Quality and ethics are our priority. Our collections are designed in-house and produced in certified ateliers across Italy and Portugal to ensure the highest craftsmanship standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How do I find my correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your measurements against our chart or using our virtual fit assistant for the most accurate recommendation.
Do you offer international shipping?
Yes, Sonderegger & Co. AG ships to over 50 countries worldwide. International shipping rates and duties are calculated automatically at checkout based on your location.